why refundgrails?

Complex Made Easy

The process of RefundGrails depends on the payment institution you have used to purchase a counterfeit item. Our agents will help you provide valid documentation to PayPal or other payment institutions reporting illegal action happened.

Once the dispute case is open, we will guide you through the communication with a payment institution in order to return the money for the purchase. 

Fully Refundable

We value your money. We value your time. This is why we will refund the fee for the service back into your account with LegitGrails as credits in case we fail. This is 100% transparent and will always stay so.

86% Success Rate

Our team often receives questions on how effective our RefundGrails service is. We have calculated an average of 86% success rate when helping our customers getting their money back for replicas.

Who Helps Me?

Once you have purchased the service, an agent from our team will get in contact with you. RefundGrails agents who will be assigned to your case have great knowledge of payment institutions' policies. They will be happy to answer any questions that may arise! Just send over a message to disputes@legitgrails.com



Rated as ‘Excellent’ at 4.7/5 on Trustpilot

LegitGrails agents helped me get a refund for a fake hoodie I got on Depop. I wasn't familiar with paypal dispute processes but they were quick in helping me.

Boris wright  ⭐⭐⭐⭐⭐  via trustpilot

First place I contacted and it was a great choice! Additional pictures were requested, so I sent them. The authenticity was quickly sent after I sent additional pictures. Very pleasant experience and I have told friends about this legitimate service.

Yolonda Wright  ⭐⭐⭐⭐⭐  VIA TRUSTPILOT

I really appreciate the help they provided with the refund I had to get from Mercari. I had a few days left to open the case and thanks to Paul from LegitGrails I have my money now!!!

Umberto P ⭐⭐⭐⭐⭐  VIA TRUSTPILOT

Welcome Newcomer