The Row Authentication Service

Our The Row Authentication Service works using Hybrid Authentication. This combines AI precision with human expertise to verify your item's authenticity. You begin by uploading photos of your item for our AI to check against a large database of The Row items and characteristics. Then, our experts carefully review the photos, using their deep knowledge to confirm authenticity. If more details are needed, we'll contact you right away to ensure the most accurate outcome as quickly as possible.

Our The Row Authentication Service combines AI precision with human expertise in a Hybrid Authentication, ensuring quick and accurate verification. With over six years of industry experience, our team conducts thorough authentications, validated by at least two specialists. We provide detailed results, free Authenticity Certificates, and ongoing support, ensuring accuracy, transparency, and trust.

For the most accurate and quick authentication process, we advise you to upload clear photos of the areas visible when clicking 'Upload photos' on this page. We quickly determine if the uploaded photo meets our criteria. If your photos do not meet the criteria, you will receive a request for more and/or clearer photos. Check out Photo Instructions to find clear examples for each detail.

We provide a range of authentication response times to suit your needs, with options including 24 hours, 12 hours, 2 hours, and 30 minutes. Additionally, we offer an ultra-fast 1-minute turnaround for certain brands.

At LegitGrails, our Hybrid Authentication combines AI precision with human expertise to deliver authentication results with an accuracy rate over 99.3%. Our team of experts, equipped with advanced tools and industry knowledge, carefully examines each item to identify any signs of counterfeiting. Our The Row Authentication Service process stands out for its high accuracy rate and speed.

The models eligible for authentication are detailed on the uploader. Selecting "all series" allows you to upload any model for authentication within that category.

In the unfortunate event that your item is deemed counterfeit by LegitGrails, we will provide you with a comprehensive report of our findings and inform you of the result. We also offer consultancy services that may assist you in recovering your money if you're in a dispute with the seller. You can rely on us to provide support and guidance throughout the entire authentication process.

If you have additional questions or concerns about the service, please feel free to contact our customer support team. We are available 24/7 to assist you with any inquiries, feedback, or issues you may encounter. You can reach us through our live chat on the website, our email info@legitgrails.com, or visit our Help Center. We will respond as soon as possible.