4 easy steps to authenticate an item
Upload photos of the item
Place your order
We verify the item
You get the outcome
ETRO Authentication Service
Meet Our Authenticators
3 teams specialised in different brands. Bi-weekly authentication tests to ensure >99% accuracy rate on all authentications performed. System that tracks authenticators’ stats & moreLearn More
Why choose us?
Excellent Customer Feedback
Expert knowledge backed by the library of free guides, reviewed by our clients
Money Back Guarantee
Get a full refund if we commit a mistake in the authentication
Live chat or email our authenticators at any point, available 24/7
Get quick and reliable results & an official authenticity certificate
Grow Your Business with LegitGrails
Are you an online reseller or a business owner that deals with branded items? Let's work together to get rid of fakes.Learn more
How We Ensure the Highest Accuracy
Experienced Industry Professionals
Trained and certified authenticators with an accuracy rate of over 99% and an experience in reselling and working directly with well-known brands.
Peer Review System
Each item is checked by 2 to 4 professional authenticators, the system assigns the best authenticators based on specific brands and individual KPIs.
Tracking Key Performance Indicators
Complex system created by our team tracks authenticator success metrics, average response times, and double-checking request statistics.
Testing & Improving Knowledge
Bi-weekly authentication tests are conducted in-house to ensure authenticators' high accuracy for brands they specialise in and to spot potential issues.
Who can use LegitGrails authentication service?+
Our authentication service is available to any individual or business who wishes to verify the authenticity of a product, regardless of their location.
How does LegitGrails ETRO Authentication Service work?+
Our ETRO Authentication Service service uses a combination of human expertise and advanced technology to authenticate branded items. You must upload photos of your product from various angles, and our team of experts will analyse the details to determine if the product is authentic or counterfeit. If any additional information is needed, our friendly team will reach out to you.
What sets LegitGrails ETRO Authentication Service apart from similar services?+
Our ETRO Authentication Service service is highly accurate, fast, and has excellent customer support. Our team of authentication experts has over six years of experience in the field, ensuring that each item is thoroughly verified by a minimum of two experts. We provide detailed reports of our findings, a free authenticity certificate for every verified item and ongoing customer service to ensure transparency and trust throughout the process.
Which photos should I upload for authentication?+
To ensure the best possible authentication results, we recommend that users upload clear and detailed photos of the product from various angles, which are listed when you press 'Upload photos' on this page. The photos should be well-lit and show the product in its entirety, without any obstructions or reflections. Check out Photo Instructions to find clear examples for each detail.
How long does the authentication process take?+
We prioritise delivering fast and precise results to our users. As soon as our analysis is complete, we will notify you promptly. You have the option to choose your preferred turnaround time before submitting your item for authentication, ensuring that we meet your needs.
How precise is LegitGrails ETRO Authentication Service?+
At LegitGrails, we pride ourselves on providing highly accurate authentication results with a success rate of over 99%. Our team of experts utilises advanced tools and visual analysis to thoroughly examine your product and identify any potential signs of counterfeiting. You can trust us to deliver a reliable and trustworthy ETRO Authentication Service.
Is it possible to have my model authenticated by LegitGrails?+
We offer authentication services for a wide variety of branded products, such as handbags, footwear, clothing, and accessories, and cover most popular models. In the rare case that we are unable to provide authentication services for your specific item, our team will promptly inform you and offer any assistance that we can.
What happens if my item is deemed fake?+
In the unfortunate event that your item is deemed counterfeit by LegitGrails, we will provide you with a comprehensive report of our findings and inform you of the result. We also offer consultancy services that may assist you in recovering your money if you're in a dispute with the seller. You can rely on us to provide support and guidance throughout the entire authentication process.
What if I have additional questions or concerns about the service?+
If you have additional questions or concerns about the service, please feel free to contact our customer support team. We are available 24/7 to assist you with any inquiries, feedback, or issues you may encounter. You can reach us through our live chat on the website, our email email@example.com, or visit our Help Center. We will respond as soon as possible.
With 6+ years of experience in the fashion industry, our team has mastered the 'ETRO" legit check process. LegitGrails authenticators continue researching and improving their "ETRO" verification knowledge. Every item verified by our "ETRO" authentication team receives at least 2 independent reviews. Please note that LegitGrails Authentication Service is not affiliated with any brand and does not represent the opinion of the brand itself, instead, it represents an independent opinion from a third-party service.check my item
Get Your NFT Authenticity certificate
Store information about your item’s authenticity on a blockchain and prove that your item is real to anyone onlineLearn more
Based on real customer reviews
Very punctual and professional from start to finish
I purchased a pre-loved LV Bag and I wanted to play it safe! As it turns out, it is authentic and I could not be happier with the confirmation and authenticity certificate! Thank you!
They processed my request super fast!
they needed more photos and they were specific on the kind of photo.highly recommended site! will definitely use their service again. thank you so much!
My vintage Gucci bag didn’t have a serial number making it impossible for the average person to know if it was genuine. So happy for the outcome of my genuine handbag. Thanks again
It’s my 3rd time now using their service and I have to say their customer service is the best and got my certificates quite quickly. Highly recommend!
I was looking for a way to authenticate high quality vintage items and came across LegitGrails. So I sent them several items to authenticate and they were terrific. I had to send additional photos a few time but that gave me more confidence in them!