Hermes Authentication Service
Who is eligible to use LegitGrails verification service?+
LegitGrails verification service is accessible to anyone, whether an individual or a business entity, who intends to verify the authenticity of a product, regardless of their location.
What is the process behind LegitGrails Hermes Authentication Service?+
The LegitGrails Hermes Authentication Service service combines human expertise with advanced database of images to authenticate branded items. You will need to upload images of your product from different angles, and our team of experts will analyse the details to determine if the item is authentic or fake. If any additional information is required, our team will contact you.
What distinguishes LegitGrails Hermes Authentication Service from other similar services?+
LegitGrails Hermes Authentication Service service stands out due to its high accuracy, speed, and excellent customer support. Our authentication team comprises professionals with more than six years of experience in the field, ensuring that each item undergoes thorough verification by at least two experts. We provide detailed reports of our findings, a free authenticity certificate for every verified item, and continuous customer service to ensure transparency and trust throughout the process.
What are the recommended images to upload for authentication?+
To obtain the best possible authentication results, we recommend uploading clear and detailed images of the product from various angles, which are listed once you press 'Upload photos' on this page. The photos should be well-lit and show the product entirely, without any obstructions or reflections. Check out Photo Instructions to see clear examples for each detail.
How long does LegitGrails authentication process take?+
We prioritise delivering precise and fast results to our users. Once our analysis is complete, we will promptly notify you. You have the option to choose your preferred turnaround time before submitting your item for authentication, ensuring that we meet your needs.
How accurate is LegitGrails Hermes Authentication Service service?+
At LegitGrails, we pride ourselves on providing highly accurate authentication results, with a success rate of over 99%. Our team of experts employs advanced tools and visual analysis to thoroughly examine your product and identify any potential signs of counterfeiting. You can trust us to deliver a reliable and trustworthy Hermes Authentication Service.
Which types of branded products does LegitGrails authenticate?+
We offer authentication services for a wide variety of branded products, such as handbags, footwear, clothing, and accessories, covering most popular models. In the rare event that we are unable to authenticate a specific item, we will promptly inform the user and offer any available assistance.
What happens if LegitGrails deems my item to be counterfeit?+
In the unfortunate event that your item is deemed counterfeit by LegitGrails, we will provide you with a comprehensive report of our findings and inform you of the result. We also offer consultancy services that may assist you in recovering your money if you're in a dispute with the seller. You can rely on us to provide support and guidance throughout the entire authentication process.
How can I contact LegitGrails customer support?+
If you have any questions or concerns about the service, please feel free to contact our customer support team. Our team is available 24/7 and can be reached via our live chat on the website, by emailing email@example.com or via our Help Center. We will respond to your inquiry as soon as possible.
Based on real customer reviews
Very punctual and professional from start to finish
I purchased a pre-loved LV Bag and I wanted to play it safe! As it turns out, it is authentic and I could not be happier with the confirmation and authenticity certificate! Thank you!
They processed my request super fast!
they needed more photos and they were specific on the kind of photo.highly recommended site! will definitely use their service again. thank you so much!
My vintage Gucci bag didn’t have a serial number making it impossible for the average person to know if it was genuine. So happy for the outcome of my genuine handbag. Thanks again
It’s my 3rd time now using their service and I have to say their customer service is the best and got my certificates quite quickly. Highly recommend!
I was looking for a way to authenticate high quality vintage items and came across LegitGrails. So I sent them several items to authenticate and they were terrific. I had to send additional photos a few time but that gave me more confidence in them!