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Is Rebag Legit? An Honest Review

two women with shopping bags from Rebag

Designer bags are popular amongst Gen Z and Millennials. The ones who don't want to pay the total price for high-end products turn to pre-owned handbags. Second-hand shopping strikes the right balance between price and quality.

Purchasing an original designer bag is challenging, with so many online marketplaces and stories of fake products sold as authentic circling.

The ones wishing to enjoy the exclusive craftsmanship, buttery smooth genuine leather, impeccable hardware, and have a bag that lasts for years do a treasure hunt online to find their preferred brand. Rebag is one of the online marketplaces that provides pre-owned luxury bags, and customers would like to know if it is legit.

Is Rebag Legit a site for shopping for pre owned bags and accessories? This article shares detailed information so you can make an informed decision.

Table of Contents

About Rebag

a Rebag storefront in Beverly Hills

Source: The Hollywood Reporter

Rebag is a luxury bag marketplace with a digital platform and physical stores. Founded in 2014 by Charles Gorra, it is a place where customers can buy and sell pre-owned luxury bags, jewelry, watches, and small leather products.

Rebag is the middleman between sellers and buyers, with a curated collection from high-end brands in the fashion industry.

The business model relies on authenticity and transparency, with over a decade on the market. With the large offer of pre-loved bags, the brand caters to the growing demand for sustainable products.

Whether you want to save money and purchase a gently used handbag or find the specific vintage item you're obsessed with, Rebag offers classic and collectible designer pieces.

Fashion lovers can find pre-loved bags and accessories from high-end brands such as Chanel, Hermes, and Louis Vuitton. They will pay less than their original retail value and still enjoy the quality and craftsmanship of a genuine product.

Rebag developed a unique approach for classifying the products. CLAIR by Rebag is a software developed and released in 2019 to simplify the assessment process.

Comprehensive Luxury Assessment Index for Resale analyzes the brand, color, style, size, and condition to determine the value of your bag. With this, you can instantly get a quote from Rebag.

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Are Bags on Rebag Authentic?

Is Rebag an authentic website for purchasing genuine products? Rebag pays close attention to authenticity, clearly stated on its official website. The dedicated authentication experts ensure every product undergoes a strict evaluation process.

Sellers must ship their pre-owned bags to the Rebag warehouse, where the experts can examine the product physically using their proven authentication methods. Their experience in authenticating luxury bags and their observational skills ensure Rebag offers genuine products.

The product is approved and listed on the marketplace when the experts confirm authenticity. If a product is counterfeit, the website offers a full refund if authorized by a verified authenticator.

Rebag has strict requirements and won't accept any bag. Firstly, the brand needs to be on their approved list. But this isn't the only requirement for sellers.

Rebag is also very picky regarding the condition. Sellers need to provide images and a clear description of the beg for it to get approved.

Charles Gorra, the CEO of Rebag, stated that fake counterfeiters keep getting better at their practices. As a result, the fake bags are more challenging to spot.

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How Does Rebag Work?

Rebag has both online and physical stores. The Rebag app is convenient and user-friendly, with many different filtering features. Users can sort the offers according to brand, price, and condition.

The listings come with a detailed product description, so you have a clear idea of what you're purchasing.

Rebag will guide you through the procedure if you're ready to sell your designer bags. They have an established working process to ensure they provide genuine goods for their customers.

Rebag will send you a label for your product through the mail. Next, you must mail your bag to them so the pros can inspect the item for authenticity.

If everything is fine and the experts confirm the product's authenticity, you will get paid within two to three business days. There are three payment methods to choose from.

An ACH electronic transfer is the first option, taking one business day to transfer the fund to your bank account. Sellers can also get paid by check, which will live by mail in 7 to 10 business days. Lastly, the funds can be transferred as Rebag credit on your account, which is available immediately.

It is important to note that sailors get to keep 100% of the quoted price. Rebag does not charge commission for your products; you get to keep the price. They earn by selling the product for a higher price.

Recently, Rebag expanded its offers and introduced the consignment model. Consignment means that the seller gives the bag to Rebag so they can sell it on their behalf. The product remains in the seller's possession until sale.

Rebag provides a guaranteed price range for selling your product. With this, they solve the common cons of the consignment model.

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Does Rebag Have Good Customer Service?

Rebag provides various options for contacting them. They have a FAQ page with the most common questions to solve the concerns immediately.

If the customers need assistance, they can contact Rebag through email, live chat available Monday-Friday from 9 AM - 7 PM EST, or phone.

Frequently Asked Questions

Is Rebag guaranteed authentic?

Is Rebagg legit for purchasing designer goods? Unlike other websites, the goods undergo a strict authentication process.

Rebag states that they have an in-house team of authentication experts with more than 100 years of combined experience. Sellers mail their items to Rebag, where their experts can inspect and review the goods in person and determine their authenticity.

Their inventory includes 99 high-end brands such as Hermes, Margiela, Louis Vuitton, Prada, Chanel, Cartier, and many other prominent names.

Can I return a bag from Rebag?

Rebag provides 7-day returns for any reason. Their return policy clearly states that a full refund can be issued within 7 days of purchase. This refers to in-store purchases or the delivery date proven by the tracking number of your shipment.

However, the shipping costs are nonrefundable. Also, you must pay a 20$ return fee unless you are a Gold and Diamond Rebag Rewards member.

The requirement for a return is that products should be in the same condition as the product listing description with their original tag. Also, they ended up being shipped from a US address.

No matter whether you purchased your bag online or in-store, you must return the product in their direction. The goods should be shipped to their warehouse for an inspection, so you can't return the bag to the store you purchased it from.

The return request should be submitted online. However, keep in mind that you must access the desktop version. The returns aren't available from their mobile app. Users can request a return label from "orders" on their account.

Rebag has an outlet and final sale section in their offer. If you're purchasing an item from these, remember that the products are not eligible for return or cancellation.

Who is Rebag owned by?

Rebag was founded in 2014 by CEO Charles Gorra and former CMO Erwan Delacroix. The brand exists under Trendly Incorporated as the parent company.

The headquarters are in New York City, with nine physical stores in New York City, Los Angeles, Miami, and Greenwich. FJLabs and Novator are prominent investors that have invested in this company.

Also, Rebag has been featured in many publications. The New York Times, Business of Fashion, and Vogue are some media outlets featuring Rebag. It was named one of Fast Company's Most Innovative Companies in 2020 and 2021.

Conclusion - Legit or Not?

Rebag differs from the traditional online marketplaces. They have strict quality control, and their product undergoes a verification process to assess authenticity.

While for mainstream marketplaces, we can't be 100% sure they're selling genuine goods, the expert authentication team at Rebag provides reassurance. Also, the website offers a full refund if items are proven to be fake.

Since things can change in a dynamic market, research before purchasing. Remember that luxury bags aren't only a fashion accessory and investment. If you want to verify an item, you can always contact authentication services.

Our authenticity check service will help you make better purchasing decisions. All you need to do is provide a few high-quality closeups, and our expert team will determine the safety of your items.

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We authenticate more than 150 brands and provide great service in less than 30 minutes! Rated as Excellent by 1000+ clients.

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